Physical Clinical Evaluation | $199
No grooming. No sedation. Just the beginning of real care.
Some cats aren’t ready for a bath.
Some don’t need a haircut.
But many need to be seen—gently, clinically, and fluently—before they can be safely handled.
TANDEM Treatment is a trauma-informed, clinical-grade evaluation designed for cats whose needs fall between grooming and medicine. It’s a quiet, guardian-free exam that listens to the cat’s body with attuned hands and trained eyes.
This is not a pre-groom check. It’s a treatment in its own right—and often, the first moment your cat has been truly seen.
TANDEM™ Grooming doesn’t operate like a typical grooming table. It moves more like a dental suite or a surgical theater.
Our Lead and Support Groomers work in choreographed alignment—passing tools silently, adjusting body position reflexively, mapping tension in real time. Over time, this fluency becomes instinct. The team doesn’t need to ask what comes next. They can feel it.
It’s not just skill.
It’s synchronization.
And it’s how we make complex, clinical-grade care feel seamless.
TANDEM is somewhere between medicine and magic.
You’ll receive:
This isn’t a sales funnel. It’s a diagnostic doorway.
You’ll leave with clarity.
Your cat will leave with dignity.
And your care path will begin in truth—not pressure.
| Tier | Description | Price |
|---|---|---|
| TANDEM Touch | Trauma-informed foundational grooming | $250–$350 |
| TANDEM Treatment | Clinical care added to a grooming session | $350–$450 |
| TANDEM Reset | Full trauma-informed intervention and somatic repair | $450–$595 |
| TANDEM Evaluation | 30-minute no-groom exam + written report | $199 |
You don’t need to know your cat’s tier. That’s our job.
You can:
We don’t work from guesswork.
We work from fluency, neutrality, and clinical compassion.
Because some cats don’t need sedation.
They just need someone who knows how to read the body in silence.
That’s why we’re here. That’s what TANDEM is.
TANDEM is somewhere between medicine and magic.
Becoming a Certified TANDEM™ Cat Groomer at Cats in the City isn’t a two-week online course. It requires over 8,000 hours and 12,000 hands-on grooms across four years—including behavioral mastery, medical-adjacent care, and precision handling under expert supervision.
This is not entry-level work—it’s mastery-level training, equivalent to clinical licensure or skilled trade certification.
Our team includes a neuroscientist, an animal-assisted social worker, feline behavior and wellness experts, and elite TANDEM™ Groomers. Together, we bring science, compassion, and unmatched experience to every groom. This isn’t just grooming—it’s synchronized, trauma-informed care, designed entirely around your cat’s comfort, dignity, and long-term wellbeing.
And for those thinking, “My cat wouldn’t tolerate all that,” we hear you.
We built our system from the ground up for cats just like yours—sensitive, fearful, or previously turned away elsewhere. With a 99.99% success rate, we specialize in achieving what others say can’t be done.
How? Because we saw the need—and have dedicated our careers to developing solutions that improve quality of life and bring people and their cats closer together.
Below: One of our real grooming cases—showing what happens when a cat has gone without care too long. TANDEM™ grooming restores comfort, dignity, and health.
Dandruff and sebum accumulation cause body-wide skin inflammation, discomfort, and pain. Flakes, grease, and trapped debris aren’t just unsightly—they lead to itchiness, irritation, and poor coat health. A TANDEM™ professional bath removes dandruff, excess oil, and allergens, leaving your cat feeling refreshed and comfortable.
When veterinarians assess a cat’s quality of life, deferred grooming can lead to unnecessary misdiagnoses:
In reality, all of these can be reversed in a single TANDEM™ Grooming session.
Give your cat the relief and comfort they deserve. Many of these common coat and skin issues can be resolved with TANDEM™ Grooming. Let’s restore their health and well-being today!
📅 Book a Grooming SessionThe before-and-after images illustrate the remarkable difference TANDEM™ Grooming makes for severely matted cats. Matting is more than a cosmetic issue—it causes pain, skin exposure, and restricted movement. Our expert TANDEM™grooming techniques restore comfort, mobility, and feline dignity.
This transformation underscores the necessity of regular professional TANDEM™ Grooming, particularly for long-haired cats prone to matting. TANDEM™ Grooming is not just cosmetic—it is essential for feline health and quality of life.
TANDEM™ Grooming began intervention on February 2, 2025. The after image was taken on March 20, 2025, showing 46 days of progress.
Tilly, an American Shorthair, arrived at TANDEM™ Grooming with severe self-inflicted facial wounds due to excessive scratching. She had been on long-term prednisone and was confined to wearing an Elizabethan collar (cone) to prevent further self-harm.
Despite medical intervention, her condition failed to improve significantly, indicating that an underlying cause—poor hygiene and excessive sebum buildup—was being overlooked. Prednisone alone was not solving the problem. Instead, the cone restricted her natural grooming behavior, leaving her coat oily, unkempt, and prone to further irritation.
Tilly is no longer in fight-or-flight mode. She is comfortable, confident, and living with significantly improved well-being.
The before-and-after images illustrate extreme deferred grooming and the profound impact that TANDEM™ Grooming can have on a cat's hygiene, health, and overall well-being.
This powerful transformation underscores why matting is a serious welfare issue and how TANDEM™ Grooming provides life-changing care for cats in desperate need of intervention.
Felting doesn’t just damage the coat—it restricts a cat’s ability to move, stretch, and jump. It creates a body casing that locks down the skin and silently causes chronic pain. What looks like a grooming issue is often a hidden mobility crisis.
TANDEM™ Grooming restores freedom, dignity, and comfort—giving cats the chance to move like themselves again.
Our Certification as TANDEM™ Cat Groomers reflects our commitment to excellence and professionalism in the cat grooming industry. It signifies that we have completed comprehensive training in TANDEM™ cat grooming techniques, equipping us with the specialized skills necessary to groom cats with the utmost care, precision, and compassion.
Cats require a unique approach to grooming, distinct from other pets. Our TANDEM™ certification equips us with advanced techniques specifically tailored for feline grooming, including handling challenging cats and understanding feline behavior. The TANDEM™ methodology also emphasizes the importance of collaboration between two groomers to ensure a safe, efficient, and low-stress grooming experience for your cat. This collaborative approach allows us to provide meticulous attention and gentle handling, ensuring that each cat receives the care and comfort they deserve during grooming sessions.
We are dedicated to maintaining the highest standards in cat grooming and are excited to offer you the exceptional care that comes with being Certified TANDEM™ Cat Groomers. Thank you for trusting us with your feline friends
We measure our love of cats by how much we are loved by them.
Have questions or need to arrange care for your feline friend? We’re here to help! Reach out to us for any inquiries or to schedule our services.
For more immediate assistance, feel free to call us. We look forward to hearing from you and providing the best care for your cat!
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