2036 SE Tacoma St., Portland, OR, 97202
All our rooms are big. The real question is: Do you want big, bigger or biggest? Each facility averages 4,000 square feet with about 30 rooms.
Our cat hotels are clean and comfortable. Every room has hospital-grade flooring and is ventilated with clean fresh air, central heating, and cooling.
Our boarding facilities are clean and designed for cats. Our expert team has extensive training in cat behavior and handling.
Our Human-to-Cat Ratio is one great team member for every 7-10 rooms. We’re also qualified to care for cats with medical needs, and we have animal technicians and a behaviorist on staff.
We use our collective professional experience during the grooming process to adapt and modify grooming procedures prioritizing safety, temperament, and ability of the individual cat before us.
We’re not a cat warehouse. Cats are given the opportunity to be in the playrooms, community rooms, and catios, as well as lots of personalized loving care and attention.
CHECK-IN/CHECK-OUT HOURS
Monday – Saturday 10:00 AM to 12:00 PM and 3:00 PM to 5:00 PM
Sellwood Sunday: Closed to the Public
(Checking out from Sellwood on Sunday incurs an After-Hours fee)
The daily rate is assessed for every day a reservation touches
CANCELLATIONS
A non-refundable deposit equal to the cost of 50% of the estimated boarding fees will be charged to the credit card provided. The deposit paid is non-refundable and non-transferable. Any cancellation at any time for any reason forfeits the entire deposit. The balance of any estimated fees are billed at check in and any room change fees, upgrades, and incidentals are billed at check out. We take a credit card now, and we will charge the 50% non-refundable deposit upon acceptance of your reservation request. Cancellations made without notice (No-Shows) must pay the full amount due for the entire scheduled reservation.
Holiday Cancellations: Non-refundable deposits for service during scheduled holidays recognized by Cats in the City is equal to 75% of the estimated boarding fees. Your credit card will be billed 75% of the estimated fees for service when scheduled over a holiday recognized by Cats in the City. Any cancellation at any time for any reason forfeits the entire non-refundable deposit. Non-refundable deposits will not be refunded or transferred. Holidays we recognize includes Christmas Eve. and Christmas Day, New Years Eve and New Years Day, Thanksgiving, July 4th, Memorial Day, and Labor Day.
Holiday Fees / Peak Dates: We assess a holiday fee of 10% of daily base boarding rates for each day during peak dates. View our FAQ page for a complete list of Peak Dates.
After Hours Check-In/Check-Out Fee – $75-$150
Holiday Fee/Peak Day – $70
Nail Trim – $45
Grooming Office Visit | Bath, Dry, Brush & Nail Trim – Starting at $129
House Food | Dry Kibble – $6
Tuna/Meat Puree – $3.50
Shuttle In/Out – $50+
Base fee covers the first 3 miles; $3.99 each additional mile.
Long-Term Cat Boarding | Discount applied to full sets of 30 days. – 10% Discount
Monthly Dose of Flea Treatment – $25
Oral Medication | Unlimited oral medicines – $15
Eye Drops | Unlimited drops – $15
Topical Cream | Unlimited locations – $15
Insulin Injections | Includes daily glucose monitoring – $100/day
Injections Other Than Insulin -$25
Medications Administered Every 12 Hours: $100
Sub-Q fluids – $40/treatment
On-Site Medical Visit – $49 + cost of medical care
Off-site Medical Chaperone – $1/minute + cost of medical care & transport
Adventures on the Catio – Free
Explore and Play in the Common Areas and Playrooms – Free
Socialize with Other Cats – Free
Extra Petting and Play Time – $10 Daily
Petting, play, and human interaction is always included. Some cats want more.
Catnip Party, Catnip Included – $10 Daily
Tuck-in Service – $10 Daily
Social Eater | My cat requires someone to sit with them while eating meals – $15 Per Meal
Communications Package – $15 Daily
Included in our service at no charge is our client portal, where we provide almost daily wellness updates. On-demand or daily requests for updates and pictures outside our client portal such as by text or email are arranged by opting for the Communications Package for $10 daily.
| ROOM TYPE | DAILY RATE | MINIMUM NON-PEAK RATE | MINIMUM PEAK DATE RATE |
| Equal to 3 Days | Equal to 5 Days (Includes Peak Fees) | ||
| Studio Bedroom | $60.00 | $180.00 | $370.00 |
| Master Bedroom | $85.00 | $255.00 | $467.50 |
| Grand Master Bedroom | $95.00 | $285.00 | $522.50 |
| Garden View Grand Master | $105.00 | $315.00 | $577.50 |
| Jungle Gym | $85.00 | $255.00 | $467.50 |
| Mountaineer | $85.00 | $255.00 | $467.50 |
| Bay Window Master | $95.00 | $285.00 | $522.50 |
| Aquaroom Master | $105.00 | $315.00 | $577.50 |
| APPROXIMATE PEAK DATES | |||
| Spring Break | March 23-April 1 | ||
| Memorial Day | May 23-June 4 | ||
| Independence Day | June 28-July 8 | ||
| Labor Day | Aug 29-Sept 4 | ||
| Thanksgiving | November 15-December 3 | ||
| Christmas & New Years | December 15-January 6 |
We measure our love of cats by how much we are loved by them.
Have questions or need to arrange care for your feline friend? We’re here to help! Reach out to us for any inquiries or to schedule our services.
For more immediate assistance, feel free to call us. We look forward to hearing from you and providing the best care for your cat!
CONTACT INFO
