Policies, Prep & Peak Dates
Helping you—and your cat—feel ready, safe, and supported.
Not every cat has boarded before.
And not every guardian feels confident preparing for it.
That’s why we’ve created this page—to make sure your cat’s stay is as peaceful, predictable, and safe as possible, starting before you ever walk through the door.
Here, you’ll find everything you need to know about:
Our policies (and why they exist)
Peak scheduling periods and when to book early
We’re not just trying to make drop-off easier.
We’re working to make the entire experience—from planning to pickup—feel grounded, clear, and kind.
This isn’t just boarding. It’s relational care for cats.
And preparation is part of the care model.
The Details
Boarding is charged per day, with no credits or refunds for early returns.
The minimum boarding fee is equivalent to three days at the reserved room rate during non-peak service, and five days during peak service (even if your stay is shorter).
A non-refundable deposit of 50% of estimated boarding fees is charged to the provided credit card upon reservation acceptance.
Peak date reservations require a 75% non-refundable deposit.
Remaining estimated fees are billed at check-in; upgrades and incidentals are billed at check-out.
No-shows are responsible for full payment of their scheduled reservation.
Peak date rates increase base boarding rates by 10% per cat.
2025-2030 Holidays with Two-Week Ranges
2025
- Spring Break (Portland Public Schools): March 21 – March 31
- Easter: April 20
Range: April 13 – April 27 - Memorial Day: May 26
Range: May 19 – June 2 - Independence Day (Closed to the Public): July 4
Range: June 27 – July 11 - Labor Day: September 1
Range: August 25 – September 8 - Thanksgiving Day (Closed to the Public): November 27
Range: November 20 – December 4 - Christmas Eve (Closed to the Public): December 24
Range: December 17 – December 24 - Christmas Day (Closed to the Public): December 25
Range: December 25 – December 31 - New Year’s Eve (Closed to the Public): December 31
Range: December 31 – January 7, 2026 - New Year’s Day (Closed to the Public): January 1, 2026
Range: January 1 – January 8, 2026
2026
- Spring Break (Portland Public Schools): March 20 – March 30
- Easter: April 5
Range: March 29 – April 12 - Memorial Day: May 25
Range: May 18 – June 1 - Independence Day (Closed to the Public): July 4
Range: June 27 – July 11 - Labor Day: September 7
Range: August 31 – September 14 - Thanksgiving Day (Closed to the Public): November 26
Range: November 19 – December 3 - Christmas Eve (Closed to the Public): December 24
Range: December 17 – December 24 - Christmas Day (Closed to the Public): December 25
Range: December 25 – December 31 - New Year’s Eve (Closed to the Public): December 31
Range: December 31 – January 7, 2027 - New Year’s Day (Closed to the Public): January 1, 2027
Range: January 1 – January 8, 2027
2027
- Spring Break (Portland Public Schools): March 19 – March 29
- Easter: March 28
Range: March 21 – April 4 - Memorial Day: May 31
Range: May 24 – June 7 - Independence Day (Closed to the Public): July 4
Range: June 27 – July 11 - Labor Day: September 6
Range: August 30 – September 13 - Thanksgiving Day (Closed to the Public): November 25
Range: November 18 – December 2 - Christmas Eve (Closed to the Public): December 24
Range: December 17 – December 24 - Christmas Day (Closed to the Public): December 25
Range: December 25 – December 31 - New Year’s Eve (Closed to the Public): December 31
Range: December 31 – January 7, 2028 - New Year’s Day (Closed to the Public): January 1, 2028
Range: January 1 – January 8, 2028
2028
- Spring Break (Portland Public Schools): March 24 – April 3
- Easter: April 16
Range: April 9 – April 23 - Memorial Day: May 29
Range: May 22 – June 5 - Independence Day (Closed to the Public): July 4
Range: June 27 – July 11 - Labor Day: September 4
Range: August 28 – September 11 - Thanksgiving Day (Closed to the Public): November 23
Range: November 16 – November 30 - Christmas Eve (Closed to the Public): December 24
Range: December 17 – December 24 - Christmas Day (Closed to the Public): December 25
Range: December 25 – December 31 - New Year’s Eve (Closed to the Public): December 31
Range: December 31 – January 7, 2029 - New Year’s Day (Closed to the Public): January 1, 2029
Range: January 1 – January 8, 2029
2029
- Spring Break (Portland Public Schools): March 23 – April 2
- Easter: April 1
Range: March 25 – April 8 - Memorial Day: May 28
Range: May 21 – June 4 - Independence Day (Closed to the Public): July 4
Range: June 27 – July 11 - Labor Day: September 3
Range: August 27 – September 10 - Thanksgiving Day (Closed to the Public): November 22
Range: November 15 – November 29 - Christmas Eve (Closed to the Public): December 24
Range: December 17 – December 24 - Christmas Day (Closed to the Public): December 25
Range: December 25 – December 31 - New Year’s Eve (Closed to the Public): December 31
Range: December 31 – January 7, 2030 - New Year’s Day (Closed to the Public): January 1, 2030
Range: January 1 – January 8, 2030
2030
- Spring Break (Portland Public Schools): March 22 – April 1
- Easter: April 21
Range: April 14 – April 28 - Memorial Day: May 27
Range: May 20 – June 3 - Independence Day (Closed to the Public): July 4
Range: June 27 – July 11 - Labor Day: September 2
Range: August 26 – September 9 - Thanksgiving Day (Closed to the Public): November 28
Range: November 21 – December 5 - Christmas Eve (Closed to the Public): December 24
Range: December 17 – December 24 - Christmas Day (Closed to the Public): December 25
Range: December 25 – December 31 - New Year’s Eve (Closed to the Public): December 31
Range: December 31 – January 7, 2031 - New Year’s Day (Closed to the Public): January 1, 2031
Range: January 1 – January 8, 2031