Veterinary Referrals Welcome

TANDEM™ Grooming for Medically Complex, Senior, and Behaviorally Sensitive Cats

A Trusted Partner in Clinical Cat Care

Veterinary teams encounter grooming-related concerns every day—from severe matting and greasy coats to stud tail, hair loss, skin discharge, and emotionally shut-down cats. But when sedation isn’t safe and cosmetic groomers say no, clinics need a care partner who can step in with precision, safety, and structure.

That’s where TANDEM™ comes in.

We provide restorative, trauma-informed grooming for cats other systems can’t safely serve. With over 54,000 grooms performed, TANDEM™ is trusted by guardians, rescues, and veterinarians alike.

Why Clinics Refer to TANDEM™: 

  • No sedation or restraint-based handling

  • Clinical outcomes, not cosmetic pressure

  • Detailed chart notes upon request

  • Safe for geriatric, palliative, and medically fragile cats

  • Trauma-informed handling using certified TANDEM Touch™ techniques

What We Offer Referring Clinics:  

  • Professional intake + discharge coordination

  • Optional case summaries post-groom

  • TANDEM Matting Scale™

    + Guardian QoL Survey™

  • Predictable pricing and structured packages

  • Founder-led support for complex cases

Ready to Refer?  

We welcome:

  • As-needed referrals

  • Ongoing recommending partnerships

  • Presentation visits for clinic teams

  • Veterinary-led CE collaboration

TANDEM™ Cat Grooming is where cosmetic care meets clinical-level compassion.

TANDEM Grooming Action

TANDEM™ Grooming for Veterinary Referrals:
A Clinical Pathway to Comfort-Based Outcomes

Our interdisciplinary team includes a neuroscientist, an animal-assisted social worker, trauma-responsive trainers, and elite TANDEM™ Groomers. We offer a level of care delivery that is biologically appropriate, emotionally fluent, and fully aligned with veterinary principles of welfare and recovery.

TANDEM is ideal for:

  • Medically complex cats with chronic matting
  • Seniors with mobility or hygiene decline
  • Patients deemed "not safe to groom" elsewhere
  • Guardians who need trusted, referral-based guidance

With 99.99% success in tolerance-based resets, TANDEM expands your clinical toolkit. We document every session, share post-groom findings, and offer educational tools for ongoing guardian support.

Let your clients hear: "We have a grooming partner who can help."
Then refer them to TANDEM™—the grooming system built for cats who need more than a trim.

Below: A real TANDEM case, where full-body coat reset restored mobility, comfort, and family connection.

Clinical Outcomes of TANDEM™ Cat Grooming Intervention

This documented transformation illustrates the clinical necessity of professional grooming for felines presenting with advanced pelage neglect. Matting contributes to pain, impaired mobility, dermatologic compromise, and behavioral withdrawal. TANDEM™ Grooming offers an atraumatic, sedative-free protocol to resolve coat pathology and restore patient comfort.

Pre-Groom: Severe Matting with Cutaneous Impact

Before TANDEM™ Grooming - Severely Matted Cat
  • Extensive, pelted matting along torso and limbs resulting in restricted range of motion.
  • Visible traction alopecia, compromised follicular health, and dermal exposure.
  • Withholding behavior and body tucking noted pre-groom, indicative of chronic discomfort or pain.
  • Condition consistent with deferred grooming and/or inability to self-maintain—likely secondary to age, arthritis, obesity, or post-surgical recovery.

Post-Groom: Mat-Free with Revealed Tissue Integrity

After TANDEM™ Grooming - Cat Mat-Free and Comfortable
  • Full pelt removal achieved using clinical-grade restraint and trauma-minimizing techniques.
  • Post-groom assessment revealed previously concealed erythema and patchy lichenification.
  • Cosmetic balance maintained with preservation of facial and caudal aesthetics.
  • Postural improvement and increased responsiveness suggest immediate physical relief.

🔎 Key Clinical Observations

  • Matting Severity: Indicates prolonged neglect or comorbidity-limited grooming ability. Intervention may reveal hidden wounds, dermatitis, or infestations.
  • Dermatologic Risk: Compromised airflow and tension on skin surfaces exacerbate folliculitis, microbial imbalance, and epithelial breakdown.
  • Functional Impairment: Cats with extensive matting often demonstrate reduced flexibility and altered gait, which can be misinterpreted as primary orthopedic dysfunction.
  • TANDEM™ Advantage: Clinical grooming was completed without sedation, with emphasis on safety, comfort, and minimal post-procedural stress for the feline patient.

TANDEM™ Grooming is a precision, veterinary-adjacent care modality that restores feline comfort, prevents secondary skin disease, and re-enables wellness in patients affected by coat neglect.

🐾 Case Study: Resolution of Chronic Facial Dermatitis via Grooming Intervention

TANDEM™ Grooming initiated non-pharmacological intervention on February 2, 2025. The follow-up image was captured March 20, 2025—marking 46 days of progressive improvement without escalation of medication.

Pre-Intervention: Unresolved Self-Trauma

Before TANDEM™ Grooming - Self-Inflicted Facial Wounds
  • Active facial excoriations secondary to chronic pruritus and self-trauma.
  • Coat visibly oily and unkempt, indicating seborrheic buildup and dermal occlusion.
  • Postural guarding and retracted pinnae suggestive of sympathetic activation (pain/distress).
  • History of long-term prednisone use and e-collar dependence with limited clinical resolution.

Post-Intervention: Dermatologic Recovery

After TANDEM™ Grooming - Healed and Comfortable
  • Facial wounds fully resolved; absence of fresh lesions or active inflammation.
  • Coat returned to healthy sheen and texture—free of sebaceous excess and environmental debris.
  • Relaxed body posture and improved gaze alignment indicative of reduced nociceptive signaling.
  • Behavioral normalization observed following release from e-collar dependence.

Patient History & Differential Assessment

Tilly, an American Shorthair, presented with chronic, self-inflicted facial trauma refractory to corticosteroid therapy. Despite pharmacologic support and use of an e-collar, lesions persisted, suggesting a compounding factor beyond allergy or immune response.

Inspection revealed significant sebum accumulation and lack of coat hygiene—conditions likely exacerbating pruritus and inflammation. This overlooked environmental factor was targeted through professional grooming intervention.

TANDEM™ Protocol: Multimodal Approach

  • Strategic bathing schedule to eliminate sebaceous buildup and surface irritants.
  • Application of Soft Paws (forelimbs/hindlimbs) to mitigate further self-injury risk.
  • Ongoing coat management to regulate oil distribution and support barrier recovery.
  • Owner education on grooming's therapeutic role in dermatologic stabilization.

Observed Outcomes & Quality of Life Gains

  • ✅ Resolution of chronic facial trauma without increase in pharmaceutical support.
  • ✅ Re-establishment of normal grooming behaviors following cone removal.
  • ✅ Visible reduction in inflammation, coat dysfunction, and behavioral distress.
  • ✅ Sustained postural and emotional relaxation with ongoing maintenance care.

Tilly's recovery highlights the essential link between coat health and dermatologic outcomes. TANDEM™ Grooming offers measurable benefits when integrated with veterinary management.

✨ Clinical Application of TANDEM™ Grooming ✨

Explore how targeted feline grooming interventions improve tissue health, reduce microbial load, and restore patient comfort—without sedation. This case highlights the tangible, medical-grade outcomes of TANDEM™ protocols in a non-pharmaceutical care setting.

Pre-Groom: Ocular Discharge + Debris

Before Grooming - Cat with Severe Tear Staining

Post-Groom: Tissue Visibility Restored

After Grooming - Clean and Groomed Cat

🩺 Clinical Impact of TANDEM™ Technique

  • ✔ Mechanical debridement of tear crusts and hardened ocular discharge without sedation.
  • ✔ Resolution of occluded follicles and microbial-laden coat buildup, improving hygiene.
  • ✔ Exposure and aeration of inflamed dermis, facilitating natural healing and comfort.
  • ✔ Prevents chronic stain setting and mitigates persistent low-grade inflammation.

For feline patients unable to self-maintain or tolerate routine handling, TANDEM™ grooming provides essential clinical support—safe, repeatable, and trauma-free.

TANDEM™ Grooming Clinical Alert: Felting as a Constrictive Soft Tissue Syndrome

Felting is not merely a cosmetic issue—it acts as a restrictive integumentary shell. Over time, the fused pelage creates mechanical skin fixation, impairs mobility, reduces perfusion, and contributes to musculoskeletal distress. What appears externally as matting often masks a deeper functional impairment.

Pre-Intervention: Felted Constriction

Felted pelt forming tight body casing
  • Coat consolidation into a singular hardened mass leads to loss of dermal elasticity.
  • Joint articulation is inhibited; patients show reluctance to stretch, climb, or jump.
  • Capillary perfusion may be compromised under the pelt, increasing bruising and ischemic risk.
  • Continuous friction results in pressure ulcers and erythematous skin trauma resembling rug burns.

Post-Intervention: Tissue Decompression

After pelt removal, skin visible and free
  • Grooming releases mechanical tension across the thorax, abdomen, and limbs.
  • Patients regain full range of motion within hours of intervention.
  • Previously hidden dermatitis and abrasions become visible and treatable.
  • Clipping reveals, but does not cause, trauma. The pathology is the pelt itself.

Veterinary Summary

  • Functional Impairment: Pelted cats present with altered gait, hesitation, and joint stiffness due to skin anchoring.
  • Behavioral Indicators: Decreased play, irritability, and withdrawal may be misattributed to aging or illness.
  • Hidden Wound Revelation: TANDEM™ Grooming exposes trauma previously concealed by the mat—essential for clinical evaluation.
  • Recovery Trajectory: Post-removal improvements are immediate and measurable in both physical and behavioral domains.

TANDEM™ Grooming is a non-sedative, trauma-informed intervention that restores movement, comfort, and clinical visibility. Consider referral when patients present with pelted coats or unexplained mobility decline.

🧪 TANDEM™ Grooming as Adjunct Dermatologic Care: Sebum, Dandruff & Inflammatory Skin Load

Accumulated sebum, dander, and debris can cause systemic skin inflammation and lead to behavioral withdrawal, excessive grooming, or pruritus misattributed to allergy. TANDEM™ bathing protocols target the buildup that conventional treatments often overlook—restoring coat balance, barrier integrity, and patient comfort.

Before Grooming - Severe Dandruff and Skin Buildup
After Grooming - Clean, Healthy Coat
Before Grooming - Cat with Oily, Matted Coat
After Grooming - Fully Restored Coat and Skin Health

Clinical Interpretation: Deferred Grooming as a Diagnostic Pitfall

Failure to maintain coat hygiene can obscure dermatologic baselines and lead to misdiagnosis. Here are three common misinterpretations in the exam room:

  • ❌ Seborrhea and dandruff mistaken for seasonal or food allergies
  • ❌ Oil buildup and licking behavior mistaken for atopy or anxiety
  • ❌ Gait reluctance mistaken for arthritis when skin tension or matting is the true limiter

TANDEM™ Grooming removes the dermatologic noise—revealing true pathology and offering relief that medication alone cannot achieve.

When hygiene is the hidden driver of inflammation, professional grooming becomes medical care. Let’s support your patients with a trauma-informed, clinically precise solution.

📘 Refer a Patient for TANDEM™ Grooming

TANDEM™ Clinical Grooming: Severe Matting & Fecal Contamination Recovery

This case demonstrates the impact of prolonged coat neglect, including hardened matting and fecal impaction. TANDEM™ Grooming provided trauma-free decompression and restored baseline hygiene—essential steps toward healing and clinical evaluation.

Pre-Intervention: Compounded Matting & Waste Load

Before TANDEM Grooming - Extreme Fecal Waste and Matting
  • Severe, pelted matting saturated with fecal matter, dried urine, and environmental debris.
  • Skin was macerated and erythematous beneath fused fur—at risk of infection and ulceration.
  • Compression zones showed potential ischemia, bruising, and open wounds due to prolonged restriction.
  • Cat was unable to maintain hygiene, groom, or void normally—resulting in functional immobility and distress.

Post-Grooming: Debridement & Recovery Initiated

After TANDEM Grooming - Recovery from Extreme Matting and Waste
  • All mats and contaminated material were safely removed without sedation.
  • Previously hidden wounds were exposed for proper ventilation, cleaning, and follow-up veterinary care.
  • Skin remains inflamed but is now dry, visible, and positioned for healing.
  • Patient demonstrated immediate behavioral relief—improved posture, calm demeanor, reduced licking.

Clinical Summary & Takeaways

  • Deferred Hygiene = Medical Risk: Chronic matting and fecal contamination lead to dermatitis, bacterial load, and tissue trauma.
  • Restorative Grooming as First-Line Care: Decompression via skilled grooming reveals pathology and enables medical assessment.
  • Whole-Patient Recovery: Removal of waste, odor, and skin restriction improves comfort, mobility, and confidence.
  • Trauma-Informed Execution: TANDEM™ Grooming uses feline-specific techniques and no sedation—minimizing stress while maximizing clinical visibility.

This case underscores why extreme matting is not a cosmetic issue—it’s a systemic burden. TANDEM™ Grooming restores dignity, reduces suffering, and prepares cats for medical recovery.

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Our Packages & Pricing

claw-cut-line tandem cat grooming

Policies & Requirements

Grooming Session Overview

Most grooming appointments include a therapeutic bath and claw trim. During the session, we may identify grooming-related needs not previously known or disclosed. These are addressed in real-time to prevent deferral of care. Services are billed upon completion.

  • Starting rate: $129

  • Typical upper range: Most capped at $259

  • Duration: Most appointments are 3-5 hours. 


Claw Trimming Protocol

For the safety of both feline patients and grooming staff, claw trims are performed on most cats. Our team trims to just before the quick—painless and behaviorally appropriate. Regrowth typically occurs within 2–6 weeks.


What Sets TANDEM™ Apart

TANDEM™ Grooming is a medically mindful, behaviorally attuned grooming model developed specifically for cats—including those with:

  • Anxiety or panic sensitivity

  • Arthritis or mobility impairment

  • Cardiopulmonary conditions (e.g., HCM, asthma)

  • Trauma histories or sensory defensiveness

  • Advanced age or neurological variance

Even behaviorally “normal” cats benefit from TANDEM™ protocols. This model supports comfort, control, and communication—without sedation or rushed handling.


Our Grooming Environment

  • ✳️ Two-person feline-specialist teams for safety and fluency

  • ✳️ Padded, horizontal surfaces that mirror feline resting postures

  • ✳️ Acoustic insulation and lighting designed to minimize overstimulation

  • ✳️ Touch-based techniques informed by trauma psychology and feline neurobiology

  • ✳️ 12,000+ grooms required to certify—a process built around trust, not throughput


Our Clinical Perspective

TANDEM™ is not a luxury service.
For many cats, it is the only humane, trauma-informed, and clinically compatible grooming model available.

We created this standard because cats demanded it.
We maintain it because your patients deserve it.

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Certified TANDEM™ Cat Groomers: A Veterinary-Adjacent Standard of Care

Our certification as TANDEM™ Cat Groomers reflects a commitment to precision, safety, and trauma-informed practice in feline grooming. This credential is not cosmetic—it is clinical in nature, rooted in behavior science, restraint-free handling, and health-oriented hygiene protocols.

TANDEM™ certification involves advanced, feline-specific training in:

  • Low-stress handling of medically fragile, geriatric, or behaviorally complex cats

  • Two-person, synchronized workflows to reduce restraint, risk, and grooming duration

  • Somatic cues and posture-aware positioning that protect joints, cardiac load, and respiratory pathways

  • Emergency awareness and responsive techniques for cats with chronic illness, trauma history, or emotional dysregulation

Our training enables us to recognize when a grooming issue may signal deeper health concerns—such as restricted mobility, dermal inflammation, or pain masking as behavior.

This collaborative grooming model was developed for cats—not adapted from dog standards. And it aligns with the kind of individualized, medically conscious care you strive to provide in your clinic.

We uphold TANDEM™ certification not only as groomers, but as allied care providers—committed to the well-being, dignity, and safety of the cats in your care.

Thank you for your partnership in setting a new standard for feline health support.

Certified Tandem Cat Grooming Facility ethos and compassionate

Contact

Caring for Cats in the Portland Metro Area

We measure our love of cats by how much we are loved by them.

Have questions or need to arrange care for your feline friend? We’re here to help! Reach out to us for any inquiries or to schedule our services.

For more immediate assistance, feel free to call us. We look forward to hearing from you and providing the best care for your cat!

CONTACT INFO

Phone: 503-214-2003
Email:  admin@catsinthecity.com

NE Tabor

Powell

Sellwood

Beaverton