You’re Not Buying a Groom. You’re Reclaiming a Life.

Most “de-matting” sessions are short, stressful, or incomplete. Some are rushed. Many result in partial grooms or unnecessary shaves.

But no one does this.

No one else in the world offers a fully mapped, trauma-informed, multi-phase coat restoration at this level.

The Evidence Left Behind

This is what came off. Not tufts. Not just loose hair. This is a near-complete external casing—a mat wall that trapped heat, moisture, and inflammation. It came off with precision and care, piece by piece.

The Afterglow

Can you believe he’s a black cat? This is the after. The body is free. The coat is alive. The nervous system is reset. And the guardian finally sees their cat as he was meant to be.

Before

When this cat arrived, his coat was dense with impacted undercoat, pre-felting clusters, and dulling buildup. The skin could not breathe. Light could not reach his pigment. He looked brown, even gray.

Midway Through

We began strategic decompression. Layers of coat were lifted, separated, and shed by hand—not torn or rushed. The natural oils began to flow again. Circulation returned. Even the cat’s body shape began to emerge.

After Bath & Dry

This is the moment the pigment returns. Black—true black—rises from beneath the debris. What looked like a brown, matted longhair was revealed to be a sleek black cat with healthy skin, clean follicles, and restored coat memory.

Total Reset™

More than a groom. A return to the cat beneath it all.

We call it the Total Reset™ because that’s what it is:
A full-body transformation, performed with the skill of a surgical team and the soul of a sanctuary.

This isn’t just a deshed or a demat.
This is a coat restoration from the cellular level out.

Pricing

$425 – $595
This is not a luxury. This is clinical-grade intervention + emotional repair in one.

For mild to moderate full-body resets

$425

What's Included:

For heavy matting, pelting, or medically compromised coats

$595

Up to

What's Included:

Total Reset™ is our answer to the hardest grooming stories.
And the quietest ones.
For the cats that look brown when they’re black.
For the guardians who say, “I didn’t even know he could look like this.”

TANDEM Cat® Grooming

Built for Cats Who Deserve More.

We Groom All Cats. From kittens to seniors, sweethearts to spitfires—TANDEM™ adapts to your cat, not the other way around.

Becoming a Certified TANDEM Cat® Groomer at Cats in the City isn’t a two-week online course. It requires over 8,000 hours and 12,000 hands-on grooms across four years—including behavioral mastery, medical-adjacent care, and precision handling under expert supervision.


This is not entry-level work—it’s mastery-level training, equivalent to clinical licensure or skilled trade certification.

TANDEM cat Groomers removing sticky tree sap from cat’s tail and back

Our team includes a neuroscientist, an animal-assisted social worker, feline behavior and wellness experts, and elite TANDEM™ Groomers. Together, we bring science, compassion, and unmatched experience to every groom. This isn’t just grooming—it’s synchronized, trauma-informed care, designed entirely around your cat’s comfort, dignity, and long-term wellbeing.

And for those thinking, “My cat wouldn’t tolerate all that,” we hear you.

We built our system from the ground up for cats just like yours—sensitive, fearful, or previously turned away elsewhere. With a 99.99% success rate, we specialize in achieving what others say can’t be done.

How? Because we saw the need—and have dedicated our careers to developing solutions that improve quality of life and bring people and their cats closer together.

Below: One of our real grooming cases—showing what happens when a cat has gone without care too long. TANDEM™ grooming restores comfort, dignity, and health.

pelt removal cat grooming

Felted Body Casing

skin damage revealed after pelt removal

After Pelt Removal

TANDEM Cat® Grooming: Felting as a Body Cage

Felting doesn’t just damage the coat—it restricts a cat’s ability to move, stretch, and jump. It creates a body casing that locks down the skin and silently causes chronic pain. What looks like a grooming issue is often a hidden mobility crisis.

Key Takeaways

Felting restricts movement

It immobilizes the skin, affecting how cats walk, stretch, and play.

Jumping becomes painful

The skin pulls against itself, leading to avoidance of even small jumps.

Behavior changes follow

Cats become withdrawn, less playful, or even grumpy due to chronic discomfort.

Grooming reveals the truth

The damage is not caused by clipping. It was caused by time under the pelt.

TANDEM™ Grooming restores freedom, dignity, and comfort—giving cats the chance to move like themselves again.

Cats Groomed
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Learn More

Our Certification as TANDEM™ Cat Groomers reflects our commitment to excellence and professionalism in the cat grooming industry. It signifies that we have completed comprehensive training in TANDEM™ cat grooming techniques, equipping us with the specialized skills necessary to groom cats with the utmost care, precision, and compassion.

Cats require a unique approach to grooming, distinct from other pets. Our TANDEM™ certification equips us with advanced techniques specifically tailored for feline grooming, including handling challenging cats and understanding feline behavior. The TANDEM™ methodology also emphasizes the importance of collaboration between two groomers to ensure a safe, efficient, and low-stress grooming experience for your cat. This collaborative approach allows us to provide meticulous attention and gentle handling, ensuring that each cat receives the care and comfort they deserve during grooming sessions.

We are dedicated to maintaining the highest standards in cat grooming and are excited to offer you the exceptional care that comes with being Certified TANDEM™ Cat Groomers. Thank you for trusting us with your feline friends

Caring for Cats in the Portland Metro Area

We measure our love of cats by how much we are loved by them.

Have questions or need to arrange care for your feline friend? We’re here to help! Reach out to us for any inquiries or to schedule our services.

For more immediate assistance, feel free to call us. We look forward to hearing from you and providing the best care for your cat!

NE Tabor

415 NE 80th Ave.

Sellwood

2036 SE Tacoma St.

Powell

5528 SE Powell Blvd.

Beaverton

4690 SW Hall Blvd.