You’re Not Buying a Groom. You’re Reclaiming a Life.

Most “de-matting” sessions are short, stressful, or incomplete. Some are rushed. Many result in partial grooms or unnecessary shaves.

But no one does this.

No one else in the world offers a fully mapped, trauma-informed, multi-phase coat restoration at this level.

Large pile of removed undercoat and compacted hair following clinical deshedding and dematting of a long-haired cat

The Evidence Left Behind

This is what came off. Not tufts. Not just loose hair. This is a near-complete external casing—a mat wall that trapped heat, moisture, and inflammation. It came off with precision and care, piece by piece.
26-year-old tuxedo cat standing comfortably after senior clinical grooming and coat reset at Cats in the City Portland

The Afterglow

Can you believe he’s a black cat? This is the after. The body is free. The coat is alive. The nervous system is reset. And the guardian finally sees their cat as he was meant to be.
Severely matted senior cat with dense felting prior to TANDEM Cat® clinical grooming intervention

Before

When this cat arrived, his coat was dense with impacted undercoat, pre-felting clusters, and dulling buildup. The skin could not breathe. Light could not reach his pigment. He looked brown, even gray.
Severely matted senior long-haired cat with extensive coat felting prior to clinical grooming intervention

Midway Through

We began strategic decompression. Layers of coat were lifted, separated, and shed by hand—not torn or rushed. The natural oils began to flow again. Circulation returned. Even the cat’s body shape began to emerge.
Senior cat after full deshedding and coat reset showing restored coat flow and even texture

After Bath & Dry

This is the moment the pigment returns. Black—true black—rises from beneath the debris. What looked like a brown, matted longhair was revealed to be a sleek black cat with healthy skin, clean follicles, and restored coat memory.

Total Reset™

More than a groom. A return to the cat beneath it all.

We call it the Total Reset™ because that’s what it is:
A full-body transformation, performed with the skill of a surgical team and the soul of a sanctuary.

This isn’t just a deshed or a demat.
This is a coat restoration from the cellular level out.

TANDEM Cat® Grooming

Built for Cats Who Deserve More.

We Groom All Cats. From kittens to seniors, sweethearts to spitfires—TANDEM™ adapts to your cat, not the other way around.

Becoming a Certified TANDEM Cat® Groomer at Cats in the City isn’t a two-week online course. It requires over 8,000 hours and 12,000 hands-on grooms across four years—including behavioral mastery, medical-adjacent care, and precision handling under expert supervision.

This is not entry-level work—it’s mastery-level training, equivalent to clinical licensure or skilled trade certification.

TANDEM Cat® groomers at Cats in the City Powell and Beaverton locations removing tree sap from orange tabby during professional feline grooming session

More Than Grooming. A Different Standard of Care.

Our team includes a neuroscientist, an animal-assisted social worker, feline behavior and wellness specialists, and elite TANDEM Cat® Groomers. Together, we bring a rare combination of science, compassion, and specialized expertise to every appointment.

This is more than grooming. It is synchronized, trauma-informed feline care, thoughtfully designed around your cat’s comfort, dignity, emotional wellbeing, and long-term quality of life.

And if you’re thinking, “My cat would never tolerate all of that,” we understand.

In fact, our entire system was built for cats who are sensitive, fearful, medically complex, aging, reactive, or who have been turned away elsewhere. With a 99.99% completion rate, we specialize in helping cats succeed where conventional approaches often fall short.

Why?

Because we recognized a need that wasn’t being met and committed our careers to developing a different way forward—one that prioritizes trust, reduces stress, improves quality of life, and strengthens the bond between cats and the people who love them.

Below: One of our real grooming cases—showing what happens when a cat has gone without care too long. TANDEM™ grooming restores comfort, dignity, and health.

Advanced coat felting removed as a single fused pelt layer during TANDEM Cat® surgical pelt removal procedure.

Felted Body Casing

Skin irritation and friction lesions revealed after surgical pelt removal during TANDEM Cat® clinical grooming

After Pelt Removal

TANDEM Cat® Grooming: Felting as a Body Cage

Felting doesn’t just damage the coat—it restricts a cat’s ability to move, stretch, and jump. It creates a body casing that locks down the skin and silently causes chronic pain. What looks like a grooming issue is often a hidden mobility crisis.

Key Takeaways

Felting restricts movement

It immobilizes the skin, affecting how cats walk, stretch, and play.

Jumping becomes painful

The skin pulls against itself, leading to avoidance of even small jumps.

Behavior changes follow

Cats become withdrawn, less playful, or even grumpy due to chronic discomfort.

Grooming reveals the truth

The damage is not caused by clipping. It was caused by time under the pelt.

TANDEM™ Grooming restores freedom, dignity, and comfort—giving cats the chance to move like themselves again.

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Certified TANDEM Cat® Groomers

Certification as a TANDEM Cat® Groomer reflects advanced training in feline-specific grooming, behavior, handling, and trauma-informed care. It signifies a commitment to a higher standard of practice—one built specifically for cats and grounded in safety, observation, compassion, and clinical excellence.

Cats are not small dogs. They experience grooming differently, communicate differently, and often require a completely different approach to handling and care. TANDEM Cat® certification equips groomers with specialized skills in feline behavior, somatic observation, stress reduction, coat restoration, matting intervention, and low-stress grooming techniques designed specifically for the feline patient.

The TANDEM Cat® methodology emphasizes understanding the whole cat—not just the coat. Our training integrates behavioral awareness, body language interpretation, environmental management, and trauma-informed handling strategies that prioritize comfort, dignity, and emotional wellbeing throughout the grooming process.

This approach has been refined through the care of thousands of cats, including seniors, medically complex cats, fearful cats, and cats who have been turned away or deemed unsuitable for grooming elsewhere. The result is a grooming experience designed to reduce stress, improve quality of life, and support the long-term relationship between cats and the people who love them.

As Certified TANDEM Cat® Groomers, we are committed to ongoing education, professional development, and the advancement of feline-centered care. We are honored by the trust families place in us and are dedicated to providing every cat with the specialized attention, respect, and expertise they deserve.

Caring for Cats in the Portland Metro Area

We measure our love of cats by how much we are loved by them.

Have questions or need to arrange care for your feline friend? We’re here to help! Reach out to us for any inquiries or to schedule our services.

For more immediate assistance, feel free to call us. We look forward to hearing from you and providing the best care for your cat!

NE Tabor

415 NE 80th Ave.

Sellwood

2036 SE Tacoma St.

Powell

5528 SE Powell Blvd.

Beaverton

4690 SW Hall Blvd.