Veterinary Exam During Boarding

Professional Care On-site

A mobile vet will provide an exam to your cat at our facility during their boarding stay. The expense incurred in advance to have a licensed veterinarian available to examine your cat requires we collect a non-refundable deposit of $191, which will be charged to the credit card you provide below. The cost of veterinary services and vaccines are billed to your card the day of service.

Communicable Illness Policy

Health and Safety First

We cannot accept cats for boarding with communicable illnesses such as ringworm and upper respiratory infections (flus and colds).

Feeding Preference

Pack & Feed Usual Food

I Will Pack Along What My Cat(s) Are Used To Eating. Please Feed Them Their Usual Food.

House Food Option

Cats In The City House Food

Please Feed My Cat Cats In The City House Food, Starting At $6.00 Daily.

Boarding Fee & Deposit Policy

Billing, Deposits, and Cancellations

We charge by the day, billing for each day a reservation includes, with no credits or refunds for early returns. The minimum boarding fee is equivalent to the cost of three days at the reserved room rate during non-peak dates, and a minimum of 5 days during peak dates.

A non-refundable deposit of 50% of the estimated boarding fees will be charged to the provided credit card. This deposit is non-refundable and non-transferable; any cancellation forfeits the entire deposit. Remaining estimated fees are billed at check-in, while upgrades and incidentals are billed at check-out.

We require a credit card at the time of reservation and will charge the 50% non-refundable deposit upon acceptance of your request. No-shows must pay the full amount for the entire scheduled reservation.

For peak date range cancellations, the non-refundable deposit is 75% of the estimated boarding fees. Your credit card will be billed 75% of the estimated fees for reservations during holidays recognized by Cats in the City. Any peak date cancellation forfeits the entire non-refundable deposit, which cannot be refunded or transferred. Peak Date Rates increase base boarding rates by 10%. Exact Peak Date ranges can be found on the FAQ page.