Cats in the City • Certified TANDEM Cat® Grooming Facility

What It Means to Be a Certified TANDEM Cat® Grooming Facility

Cats in the City is a Certified TANDEM Cat® Grooming Facility.

That means our grooming care is built on a feline-specific system designed for cats who need more than standard handling. TANDEM Cat® certification reflects training in shared support, trauma-informed grooming, advanced feline behavior interpretation, and safer non-sedated care strategies for complex cases.

For cats, this changes the experience in meaningful ways. Support is shared instead of forced. Movement is guided instead of overpowered. Grooming becomes safer, calmer, and more responsive to the cat’s body, behavior, and stress threshold.

Feline-specific standards Team-based support Trauma-informed handling Non-sedated care High-risk cats welcome
Core position
Certification is not just a badge. It reflects a feline care system built around support, regulation, and safer outcomes for cats with higher needs.
Certified TANDEM Cat Grooming Facility badge
For cat guardians

Why This Matters for Your Cat

Certification matters most when a cat does not fit easily into a standard grooming model.

Many cats are sensitive to noise, physical handling, novelty, loss of control, or body manipulation. Others are older, medically layered, behaviorally reactive, or already physically burdened by coat condition. In those cases, the quality of the system matters as much as the skill of the groomer.

TANDEM Cat® certification helps signal that the facility is working from a feline-specific framework rather than a generalized pet-grooming model.

What changes for the cat

A Different Kind of Grooming Experience

Shared support: complex handling is distributed instead of concentrated through one person
Behavior-first care: stress, shutdown, and reactivity are treated as meaningful information
Trauma-informed pacing: the goal is safer completion, not speed alone
Better pathways for high-risk cats: seniors, medically fragile cats, and severe matting cases can often be supported more safely
What certification supports

Built for Cats Who Need More Than a Standard Model

TANDEM Cat® certification matters most in the cases where conventional grooming systems often struggle: anxious cats, older cats, medically layered cats, severe matting cases, and cats who have already had difficult experiences elsewhere.

At Cats in the City, certification supports the larger system behind our work. It is part of why grooming, boarding, and complex feline care can be approached with more structure, more safety, and better interpretation of what the cat is actually communicating.

How it fits here

Part of the Larger TANDEM Cat® Care Model

At Cats in the City, TANDEM Cat® certification does not exist in isolation. It supports a broader care model that includes non-sedated grooming, trauma-informed handling, medical-aware boarding, early intervention logic, and feline-specific environmental design.

In other words, certification is not the whole story. It is one visible part of a larger system built to reduce burden, protect regulation, and create safer care pathways for cats with higher needs.

What we are known for

TANDEM Cat® Specialization at Cats in the City

Non-sedated grooming of high-risk cats
Severe matting and pelting cases
Trauma-informed handling and recovery
Medically complex feline care
Support for cats who have been turned away elsewhere

Bottom Line

At Cats in the City, TANDEM Cat® certification helps ensure that feline grooming is approached as a support system, not just a procedure.

That matters most for cats who are anxious, fragile, behaviorally complex, aging, or physically burdened.

Certification is one way we make visible the larger care model behind how we work.